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Online Flooring Purchases

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Online Flooring Purchases

Posted on November 22, 2017

In this day & age clients are accustomed to shopping online, we are often asked why we do not offer online purchasing through our website- there are several reasons for this. 

The first concern with online flooring purchases is the misrepresentation of colour due to your screen settings. You cannot get a true representation of the colour, texture or quality of a product by viewing it on your monitor.  We even find when clients snap a picture of their selections with a cell phone in our showroom; the colouration can look totally different than it actually appears. We encourage our clients to sign out the samples that they are considering; you need to view these in your space, with your own lighting & environmental influences to get an accurate feel for how the product will look in your home.   Flooring is a very tactile product; people have different ideas about the texture they want to feel underfoot- a screen representation cannot properly appeal to your senses. There are also many other factors that are easier dealt with in a storefront environment (freight/shipping costs, returns, responsible specifications, etc). Flooring can be a sizable investment & we wholeheartedly believe that our clients deserve the knowledge & service that comes with visiting a showroom & dealing with a qualified representative.

Written By: Krista Leonard, B.A.I.D.

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